Our Features
Ai Voice
AI voice refers to the use of artificial intelligence technology to create and replicate human-like speech.
Ai Contact Center
AI Contact Centers provides customer support, voice assistants, and quick & accurate responses through chatbots.
Ai Meetings
Ai Meetings it a Improve virtual meetings by scheduling, transcribing, and translating productivity.
Intelligence & Analytics
The process of collecting and analyzing data to gain insights and make informed decisions.
Framework for Open Integration
You can effortlessly link commonly used business and CRM applications to your contact center, business phone, video conferencing, and team messaging. This will assist your teams in enhancing their productivity without any difficulties or expenses.
What is Ai Voice
Ai Contact Center
“Ringflow’s AI-powered contact center feature enables intelligent call routing, sentiment analysis, and customer insights for enhanced customer service.”
Call Queue
It manages incoming calls and places them in a queue until an available agent is ready to handle them.
Automatic Call Ditribution
It routes incoming calls based on pre-defined rules to the best-suited agent or department.
Call Center Recording
It is a process of recording and storing calls between call center agents and customers for training purposes.
Omnichannal
A marketing strategy that provides consistent customer experience across multiple channels.
Ai Meetings
Improve virtual meetings by scheduling, transcribing, and translating productivity.
Voice Call
Voice calls enable real-time communication through electronic devices like phones or computers.
Video Call
It allows you to see and hear the person you're communicating with in, no matter where you are.
Conference Call
It allows multiple individuals to communicate with each other in real time through electronic devices.
Screen Sharing
Screen sharing is a method of showing the contents of a computer screen to another person in real time.
Intelligence & Analytics
The process of collecting and analyzing data to gain insights and make informed decisions.
Intelligence & Analytics Features
The process of collecting and analyzing data to gain insights and make informed decisions.
Ringflow's Ai
Ringflow's AI is a powerful tool for automating various tasks and improving productivity.
Call Analytics
It analyzes call data to gain insights into call center performance and customer behavior.
Contact Center Sentiment Analysis
Sentiment analysis in contact centers uses NLP to gauge the emotional tone of customer interactions.
Speech Analytics
It involves analyzing spoken language in customer interactions to extract useful information and insights.