Ringflow
AI Virtual Assistant

Self-service that actually works.

Conversational AI that resolves questions, processes requests, and escalates gracefully across web, voice, SMS, and mobile — in 40+ languages.

Ringflow Assistant

Online
What's the status of my order #RF-9283?
Powered by Ringflow AIResolved
Deployed on web, mobile, and voice channels
SLA-Backed Uptime·USA Numbers·STIR/SHAKEN·Robocall Mitigation·14-Day Trial
Capabilities

Self-service that customers actually finish.

Ringflow Virtual Assistant resolves questions end-to-end across chat, voice, and messaging — with live data integrations so answers are always accurate, not canned. Rated by customers on G2.

Conversational AI

Built on the same Conversation AI engine — natural-language understanding that handles follow-up questions, context switching, and ambiguous requests without breaking.

End-to-end resolution

Order status, account updates, appointment booking, and FAQs resolved completely — no human handoff required.

40+ languages

Deploy in any language your customers speak. The assistant detects and responds in the caller's or chat user's language automatically.

Instant integrations

Connect to your CRM, order management system, or helpdesk via REST API — the assistant pulls live data in real time.

Ticket deflection

Handle the repetitive 80% of contact volume automatically and route the complex 20% to agents with full context. Works seamlessly alongside agent assist.

Graceful escalation

When the assistant can't resolve an issue, it passes the full conversation history to a live agent so the customer never repeats themselves.

Deploy everywhere your customers are.

04 channels

Website chat widget

Embed in minutes. Proactive triggers fire on exit intent, inactivity, or page-specific rules.

Voice IVR integration

Replace rigid phone menus with a conversational voice bot that understands natural speech.

SMS & WhatsApp

Deploy the same assistant logic on SMS and messaging channels without rebuilding intent models.

Mobile app SDK

In-app chat with the full assistant capability on iOS and Android via the Ringflow mobile SDK.

By The Numbers

Numbers that speak for themselves.

Self-service

Resolution

24/7

Active

32

Languages supported

Instant

Handoff

Customers resolve it themselves. Happily.

When self-service actually works, customers prefer it. Ringflow Virtual Assistant makes that possible.

S

Stacy Nguyen

VP Support, FreshCart E-commerce — Seattle, WA

The assistant handles order status, returns, and address changes for 78% of contacts end-to-end. Our live agents focus on edge cases and escalations only.

Verified Customer
P

Paul Okafor

Director of IT, Helix Healthcare — Atlanta, GA

Appointment bookings via chat dropped call volume by 34%. Patients love completing it from their phone without waiting on hold.

Verified Customer
J

Jessica Bloom

Customer Operations Manager, Vertex SaaS — Chicago, IL

We deployed on web chat, SMS, and our mobile app from the same intent model. Maintaining one training set instead of three is a huge operational win.

Verified Customer
A

Andre Martin

CX Lead, Summit Retail Group — Miami, FL

Graceful escalation with full context means agents aren't starting from scratch. CSAT on escalated tickets actually went up 12 points.

Verified Customer

FAQ

Virtual Assistant, answered.

Proactively answering FAQs boosts user confidence and cuts down on support tickets.

It comes pre-trained on common service scenarios. You configure your specific intents, FAQs, and integrations — no AI expertise required.
Via REST API or pre-built connectors for Shopify, Salesforce, Zendesk, and ServiceNow. Live data is fetched during the conversation.
The bot acknowledges uncertainty and offers to connect to a live agent, schedule a callback, or take a message — depending on your configured fallback flow.
Yes. Tone, persona name, language, and escalation behavior are all configurable in the Ringflow dashboard without code.

The assistant that never sleeps, never forgets, never drops a lead.

Free trial · AI assistant ready in minutes · No card required