Every call, searchable. Privacy intact.
Full-fidelity recording with AI transcripts, keyword search, automatic redaction, and configurable retention.
Inbound · NA-East · 03:14
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AI transcript
- 00:42Caller:What about pricing for ten seats?
- 01:18Agent:We can do a small discount on annual.
- 02:07Caller:Send the renewal terms over.
Recording you can actually find again.
Tape isn't useful if nobody plays it back. Ringflow turns every recording into searchable text the second the call ends — so the answer is one query away, not a Friday afternoon.
Full-fidelity audio
Stereo capture at 48 kHz with separate caller and agent channels for clean diarization.
AI transcripts
Speaker-labeled transcripts in 40+ languages, ready for search the moment a call ends.
Keyword search
Search across millions of minutes by phrase, speaker, sentiment, or call outcome.
Auto-redaction
PCI, SSN, and configurable patterns are masked before transcripts hit your archive.
Configurable retention
From 90 days to forever. Per-team and per-number policies that defaults can't override.
Call scoring & coaching
AI scores every call against your rubric and flags the recordings worth reviewing — no manual spot-checking required.
Privacy isn't a checkbox.
Card numbers redact themselves
Sixteen-digit sequences and CVVs are silenced in audio and removed from transcripts before storage.
BAA on healthcare plans
Compliance-aligned tiers ship with a Business Associate Agreement signed before go-live.
Right-to-delete on a single call
Per-recording deletion, per-team retention, and a documented audit trail for every access.
By The Numbers
Precision at every touchpoint.
Recordings feed directly into conversation intelligence for automated scoring and trend analysis across every call.
100%
Calls captured
Full-text
Search
PII
Auto-redacted
Custom
Retention rules
Calls that talk back when you need them
From audit prep to coaching highlights — recordings stop being a graveyard and start being a library.
Hannah Reyes
QA Lead, Beacon Insurance — Hartford, CT
“Keyword search across six months of calls in under a second. Audit prep used to be a week — now it's a query.”
Marcus Wei
Compliance Officer, Northwood Health — Seattle, WA
“Auto-redaction caught card numbers our last vendor missed. The BAA was signed before our first call.”
Priya Shah
Sales Manager, Quill Software — Austin, TX
“Transcripts are accurate enough that we coach from highlights now. Onboarding ramp dropped from 11 weeks to 7.”
Tom Albrecht
Director of Support, Halcyon Logistics — Memphis, TN
“Ninety-day default, two-year retention on our regulated lines, configurable per team. Exactly the control we needed.”
FAQ
Call recording, answered.
Proactively answering FAQs boosts user confidence and cuts down on support tickets.
Every conversation captured. Every insight ready to act on.
Free trial · Automatic recording included · Searchable transcripts