Ringflow
Security

Enterprise-grade security. Built into the platform.

Ringflow is audited annually across SOC 2 Type II, GDPR-ready, and PCI-DSS frameworks — with encryption, SSO, STIR/SHAKEN, and 24/7 incident response included on every plan.

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Security Status
Secure

Compliance

SOC 2 Type II
Compliance-Aligned
GDPR Ready
PCI-DSS v4.0
STIR/SHAKEN

Encryption

In TransitTLS 1.3 + SRTP
At RestAES-256
Uptime SLA 99.99%·Monitoring 24/7

SOC 2 Type II

Annual Audit

Compliance-Aligned

BAA Available

GDPR Ready

EU/EEA Compliant

PCI-DSS v4.0

Tokenization

STIR/SHAKEN

Carrier-Level

Encryption

End-to-end encryption. No exceptions.

Every bit of data your cloud phone system handles — whether moving across a network or resting in storage — is encrypted using industry-leading standards.

In Transit

TLS 1.3 for all signaling and API traffic
SRTP for media (voice & video) streams
Certificate pinning on mobile clients
Perfect forward secrecy on all connections

At Rest

AES-256 encryption for all stored data
Encryption keys rotated quarterly
Keys stored separately from encrypted data
Field-level redaction for sensitive fields
Compliance

Built for regulated industries.

Whether you're serving healthcare teams, financial services, or global tech, Ringflow meets the compliance requirements your industry demands.

SOC 2 Type II

  • Annual third-party audit
  • Security, availability & confidentiality TSCs
  • Reports available under NDA
  • Continuous control monitoring

GDPR

  • EU/EEA data handling compliant
  • Data processing agreements available
  • Right to erasure & portability
  • Per-region data residency options

Compliance-Aligned

  • Business Associate Agreements signed
  • PHI encryption at rest and in transit
  • Audit logs for all data access events
  • Role-based access controls enforced

PCI-DSS v4.0

  • Payment card data never stored
  • Tokenization for in-call payment flows
  • Network segmentation & WAF protection
  • Quarterly vulnerability scans
Network

Carrier-level call protection.

Ringflow runs on a Tier 1 voice network with direct carrier interconnects — not a resold stack. Every call is protected using STIR/SHAKEN call authentication from origination to delivery.

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Tier 1 Voice Network

Direct interconnects with Tier 1 carriers for redundant, high-quality voice routing with no third-party relays.

STIR/SHAKEN Attestation

Every outbound call carries a cryptographic attestation at the carrier level, protecting your caller ID from spoofing.

E911 Dynamic Routing

Nomadic E911 routing updates automatically as users move locations, meeting FCC requirements for all US deployments.

FCC RMD Listed

Ringflow is registered in the FCC's Robocall Mitigation Database, confirming our STIR/SHAKEN compliance publicly.

Data Protection

Four layers. Zero shortcuts.

Ringflow protects your data through layered controls — from the moment it enters the network to long-term storage and recovery.

01

In-Transit Encryption

All voice and signaling traffic is encrypted using TLS 1.3 and SRTP. No plaintext transmission at any point in the call path.

02

At-Rest Encryption

Recordings, transcripts, and metadata are encrypted with AES-256. Keys are rotated quarterly and stored separately from data.

03

Per-Tenant Isolation

Every account operates in a logically isolated environment. Data is never co-mingled across tenants at any layer of the stack.

04

Backup & Recovery

Recovery Point Objective (RPO) of 15 minutes and Recovery Time Objective (RTO) of 4 hours. Backups replicated across multiple availability zones.

Quarterly encryption key rotation
Per-region data residency options
Field-level redaction for PII
Annual third-party penetration testing
Identity & Access

Access control you can trust.

From SSO to SCIM, Ringflow fits into your existing identity infrastructure and enforces least-privilege access across the platform.

SSO / SAML 2.0

Connect Okta, Azure AD, Google Workspace, or any SAML 2.0 provider. Enforce MFA policies from your identity provider.

Role-Based Access Control

Granular permission sets for admins, supervisors, agents, and billing contacts. Principle of least privilege enforced by default.

Immutable Audit Logs

Every login, configuration change, and data access is timestamped and tamper-proof. Exportable for your SIEM or compliance team.

SCIM Provisioning

Automate user onboarding and deprovisioning via SCIM 2.0. Employees lose access the moment they leave — no manual cleanup.

Incident Response

24/7 on-call. Notification within 24 hours.

Our Network Operations Center monitors all services around the clock. Documented incident response plans are tested twice a year to ensure rapid, coordinated action.

Incident triage within 30 minutes of detection
Customer notification within 24 hours of confirmed impact
Post-incident reports published for significant events
IR plans reviewed and tabletop-tested twice per year
View live status page
24/7NOC monitoring
<30mTriage SLA
24hCustomer notification
2×/yrIR plan testing

FAQ

Security questions, answered.

Can't find what you're looking for? Email security@ringflow.com or speak to your account manager.

Yes. We undergo annual SOC 2 Type II audits covering security, availability, and confidentiality. Reports are available to enterprise customers under NDA upon request.
Ringflow is compliance-aligned. We sign Business Associate Agreements (BAAs) with healthcare customers and enforce TLS 1.3, AES-256 encryption, and audit logging required for PHI handling.
We implement STIR/SHAKEN attestation at the carrier level. All outbound calls carry a digital signature that receiving carriers verify, reducing spoofing and improving call trust scores.
Yes. Ringflow supports SSO via SAML 2.0 with Okta, Azure AD, and Google Workspace. SCIM 2.0 provisioning automates user lifecycle management across your identity provider.
Each Ringflow account operates in a logically isolated tenant environment. Data is never co-mingled, and per-region storage options ensure data residency compliance for GDPR and other frameworks.
Security questionnaires, SOC 2 reports, DPAs, and BAAs are available for qualifying customers. Contact our security team at security@ringflow.com or speak to your account manager.

Security built for your industry.

SOC 2 Type II · GDPR · STIR/SHAKEN · 24/7 Monitoring

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