Ringflow
Enterprise Contact Center

Global scale. Zero compromise.

Multi-site management, SSO, SLA-backed uptime, and the security documentation large enterprises require — on a platform that deploys in days, not months.

Global Infrastructure
4 regions99.99% SLA

Region Health

New York

US East

99.97%
142 agents

London

EU West

99.98%
63 agents

Singapore

APAC

100%
48 agents

Sydney

APAC South

99.99%
31 agents

New York · Compliance

STIR/SHAKEN
BAA Available
CCPA Ready
TLS 1.3

Agents here

142

Failover

Auto

SSO / SCIM

Active

4 regions

Infrastructure

Geo-redundant

Data centers

STIR/SHAKEN

Certified

SLA-Backed Uptime·USA Numbers·STIR/SHAKEN·Robocall Mitigation·14-Day Trial
Enterprise

Built to run at enterprise scale.

Ringflow Enterprise gives IT and operations teams the compliance certifications, provisioning controls, and integration depth that large deployments require — without the professional services bill.

Multi-site management

Manage hundreds of agents across offices, time zones, and countries from a single admin console.

SSO & SCIM provisioning

Connect Okta, Azure AD, or any SAML provider. Users and permissions sync automatically.

Security + data residency

Annual third-party security audit, EU data residency options, and a documented security program available to enterprise prospects.

Redundant infrastructure

Geo-redundant infrastructure with automatic failover across four regional data centers for maximum availability.

REST API & webhooks

Deep integrations with Salesforce, ServiceNow, Zendesk, and custom systems via a fully documented REST API.

Custom analytics

Bring-your-own BI tool or use Ringflow's custom dashboards. Raw CDR export available for any reporting stack.

Security & compliance

The paperwork your InfoSec team needs.

Security Audited

Annual third-party audit

Independent audit of security, availability, and confidentiality controls — report available under NDA to enterprise prospects.

GDPR / CCPA

Data residency options

EU data stored in EU. US data in US. Regional isolation configurable at tenant level with documented data processing agreements.

Compliance / PCI

Healthcare & payment compliance

BAA available for healthcare plans. PCI DSS card-number redaction on all recording and transcription tiers.

How It Works

Enterprise deployment in three structured phases.

01

Map Your Org Structure

Work with your dedicated implementation manager to map business units, teams, time zones, and routing hierarchies into the Ringflow admin console.

02

Configure SSO and Permissions

Connect your identity provider via SAML or SCIM, define role-based permissions, and enable data residency settings for each region your team operates in.

03

Migrate Numbers and Go Live

Port existing numbers with zero downtime, cut over IVR and routing rules, and go live with full supervisor dashboards and SLA reporting active from day one.

Enterprise scale, startup speed.

Large contact centers shouldn't have to choose between control and agility. Ringflow gives both.

C

Christine Yuen

VP IT Infrastructure, Halcyon Global — New York, NY

SCIM provisioning through Okta meant zero manual user management across 400 agents in four countries. The SSO handshake worked first try.

Verified Customer
R

Robert Adkins

Chief Security Officer, MedConnect — Chicago, IL

Security audit report and BAA were ready before our legal team finished reviewing the MSA. That's rare.

Verified Customer
L

Lena Holt

Director of Ops, TransGlobal Logistics — Dallas, TX

Multi-site management from one console replaced three regional admins worth of headcount. Routing changes that took a week now take an hour.

Verified Customer
D

David Fong

CTO, Crest Financial — San Francisco, CA

The REST API integration with Salesforce took our dev team two days. Every call auto-logs, every outcome syncs. Zero manual entry.

Verified Customer

FAQ

Enterprise, answered.

Proactively answering FAQs boosts user confidence and cuts down on support tickets.

Okta, Azure Active Directory, Google Workspace, and any SAML 2.0 provider via SSO. SCIM for automated user lifecycle management.
Yes. Enterprise plans include a dedicated implementation manager, custom onboarding timeline, and priority support SLA.
Enterprise plans include a contractual uptime SLA with credit provisions. Geo-redundant infrastructure across four regions provides automatic failover.
Yes. Enterprise plans support annual contracts, purchase orders, custom invoicing, and multi-year pricing agreements.

Enterprise-grade infrastructure. Without the enterprise headaches.

Free trial · SLA-backed · Dedicated onboarding included